Contact & Accessibility Information


Please note: When emailing us via the addresses listed on the below drop-down menu, please be mindful to check your junk mail when waiting for your reply. Our replies should go straight to your regular inbox, but it has sometimes been the case that our emails have filtered through to other inboxes. Thank you for your consideration.

General Enquiries

Email us at [email protected]

Conferences & Events

Email us at [email protected]


Email us at [email protected]


The Visitor Entrance (accessible via St John’s Lane, L1 1HF) is open Monday to Saturday from 9.30am to 5pm (last entry 4.45pm). Please note, the aforementioned listed times are for Liverpool Register Office closes at 4pm, and these times are not specific to those of The History Whisperer visitor experience, which runs from 10am-3pm (last entry 2.50pm). Please also note that the Visitor Entrance is now closed on Sundays and Bank Holidays.


By bus

Various bus routes run into Liverpool City Centre and we are located nearby Queen Square Bus Station.

Bus routes with stops nearby: 1021433474715006182

The nearest bus stops to St George’s Hall are:

  • Islington, Liverpool is 213 metres away, 3 min walk.
  • Liverpool Lime Street is 243 metres away, 6 min walk.
  • Queen Square Bus Station is 278 metres away, 4 min walk.
  • Fraser Street, Liverpool is 299 metres away, 5 min walk.
  • Queen Square Bus Station, Liverpool is 320 metres away, 5 min walk.
  • Great Charlotte Street, Liverpool is 384 metres away, 6 min walk.
  • St John’s Market, Liverpool is 390 metres away, 6 min walk.
  • Hood Street, Liverpool is 392 metres away, 6 min walk.
  • Elliot Street, Liverpool is 437 metres away, 6 min walk.
  • Ranelagh Street, Liverpool is 467 metres away, 7 min walk.
  • Adelphi Hotel, Liverpool is 539 metres away, 8 min walk.

Plan your journey here via the Merseytravel website

Click here for map

Once you have arrived, you can then find us via our Visitor Entrance on St John’s Lane, L1 1HF.

By train

Liverpool Lime Street station is situated opposite St George’s Hall, whilst Liverpool Central is just a seven-minute stroll away.


The nearest train stations to St George’s Hall are:

  • Lime Street Station, Liverpool is 286 metres away, 4 min walk
  • Central Station, 678 metres away, 8 min walk

You can plan your journey here with Trainline or Merseyrail.

Click here for map

Once you have arrived, you can then find us via our Visitor Entrance on St John’s Lane, L1 1HF.

By car

Take the M62 or M53 to Liverpool. At the end of the motorway head towards the city centre. On entering the city, follow signs directing towards Lime Street train station.

Please note: Although there is no onsite parking available for guests, there are a number of car parks in close proximity to St George’s Hall. The closest are:

  • St John’s Shopping Centre, St George’s Pl, Liverpool L1 1LY
  • Lime Street Station Long Stay, Lord Nelson Street, L3 5QB.
  • Limited Blue Badge is available parking on William Brown Street, L3 8EL

Once you are parked, you can then find us via our Visitor Entrance on St John’s Lane, L1 1HF.

More car parks are situated around Lime Street and can be viewed using the following link:

Click here to view car parks via map


Please refer to the ‘By Car’ drop-down item on the menu provided in the above ‘Getting to the Hall’ section.


Coaches and minibuses may be able to park on St George’s Plateau, subject to availability. Contact [email protected] to see if parking authorisation can be arranged.


The nearest taxi ranks to St George’s Hall are based at:

  • Lord Nelson Street, L1 1AH
  • Dawson Street, L1 1LE


If your group consists of 10 people or more, contact us so we can help you plan your visit at a date and time which is convenient for you.


North Hall Entrance

Please note, this entrance is situated on William Brown Street (near Steble Fountain and facing Walker Art Gallery), and is typically used for Concert Room performances. Ramped access and customer lifts are available for wheelchair users. Please ask our Front of House staff for more information when visiting.

South Entrance

Please note, this entrance is situated on St John’s Lane, opposite Courtyard Bar & Kitchen. Access is via two sets of automatic double glass doors that lead into the Reception area on the Ground Floor (accessible to wheelchair users).

An Accessibility guide is available to download here.

The History Whisperer tour route comprises of:

  • Ground Floor Welcome and Presentation area, the Cell Corridor (which is accessible via a small number of steps opposite the passenger lifts, or by using the DDA wheelchair lift located opposite the passenger lifts)
  • The Crown Court, which is accessible via a small stone staircase comprising 40 steps (the steps are each 7.5 inches deep and at their narrowest point measure 30 inches across) that lead from the Cell Corridor to the Crown Court
  • Alternatively, the Customer Lift, situated on Level 2, can be used for wheelchair access provision, or for members of the public that cannot negotiate the stairs
  • Please note, the Courtroom allows space for up to two wheelchairs at a time
  • The exit route is via 40 steps that lead from the Corridor outside the Crown Court to Ground Floor (Level 0)
  • Alternatively, the passenger lift can be used (select Level 0 to get to the exit level located on the Ground Floor)

Please note, evacuation chairs are in place for wheelchair users, to be used in event of an emergency.

Lighting and Visibility

Lighting levels for The History Whisperer tour have been determined after consultation with Liverpool City Council’s Health and Safety team. During presentations, the lighting levels will be low in the Welcome Room, Cell Corridor and Crown Court, but staff will be on hand at all key locations to help any guests. The lights will be turned on after presentations before the public leave the Courtroom.

Sufficient lighting is also in place for all other public areas of the building. The building consists of a combination of areas with soft lighting and non-glare lighting.

All fixtures and fittings contrast against their respective backgrounds for clear visibility purposes.

Please note, due to our status as a Grade I listed building, some aspects are not allowed to be altered. As such, not all floor areas are light in colour, but respective areas have a definition where needed (notably, via white nosing on our internal stone steps).

Hearing Loop

Experiential rooms for The History Whisperer have an induction loop facility, with hearing loops available for hire at Reception.


To avoid unnecessary distress in terms of queueing, all of our events are pre-bookable online to allow guests ease of entry.


Accessible toilet and baby changing facilities are available on the Ground Floor, whilst Male and Female toilets are also located on Ground Floor and Third Floor. We also have an accessible toilet located on the Third Floor. All toilets are clearly signposted for visitors.


Wayfinding signage relating to all areas of the building is in place. As well as guiding visitors along The History Whisperer tour route, signage also directs guests towards Liverpool Register Office areas, as well as towards the Great Hall and Concert Room.

Signage in lift areas is displayed in large print format to allow ease of sight.

Quiet Areas

If visitors require a quiet space or quiet times during their visit, please make front of house staff aware and they will guide you as appropriate.

Tour Duration

Please note, The History Whisperer tour is approximately 45 minutes long. Seating is available throughout the route (with the exception of the Cell Corridor areas).

Allocated tour slots: 10am, 11.00am, 12.00pm, 1.00pm, 2.00pm, 3.00pm. Please note: These are sold on a first come, first served basis. All ticketing info is available via our dedicated event listing for The History Whisperer.


Our team is committed to staff training to aid our venue operations in being as accessible as possible for visitors. Our team undergo relevant accessibility courses through Liverpool City Council’s Learning and Development service.


There are a number of fire alarms at different intervals throughout the building – all of which are visible and audible for the safety of our staff and visitors.


We are making our venue more accessible with What3words – an app which has assigned each 3m square in the world a unique 3 word address that will never change.

Please note, we have several 3-word addresses, as listed below:

  • Visitor Entrance (accessible via St John’s Lane): comet.pools.sailor
  • East Side Entrance (accessible via St George’s Plateau): film.kick.enjoy
  • North Entrance (accessible via William Brown Street): claims.courier.darker

St George’s Hall is proud to support this initiative. Find out more at